Where has my 500 points gone?thanks.
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@keepies If you did not claim them last month they have rolled over and will show again when payback updates again. You can only roll points over once.
Payback was paid out last month.
If you did not claim, you points will over to the next period (December)
Hi, you may have chose to receive it as credit in june you can ask an agent if you didn't, here is a link https://giffgaff.com/support/ask , agents can take upto 24 hours to reply but it usually doesn't take that long