Knowledge Base


Started by: jade904
On: 06/05/2016 | 21:05
Replies: 12

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by: jade904
on: 06/05/2016 | 21:05
Hi I've been on giffgaff since 2011 and never received any points why?
Message 1 of 13

Accepted Solutions
by: darrenperfett
on: 06/05/2016 | 21:06
Have you recruited any one or been active on the forum, ie helping people etc?
Message 2 of 13
by: mathew40
on: 06/05/2016 | 21:07

Hi there @jade904
Because this is the first time you've visited the forums, and its all about contributing, see here


Please Also Check out this Guide Here

Get a free giffgaff Sim
Message 3 of 13
by: persco
on: 06/05/2016 | 21:07
Hi @jade904 you don't receive points for being with giffgaff over a period of time. If you meant payback points, then see below on how payback works.
Please do set BEST ANSWER for posts that help you. Get a free giffgaff Sim
Message 4 of 13
by: kathleen414
on: 06/05/2016 | 21:07 edited: 06/05/2016 | 21:08

This may clear it up jade
Have a read up on how it works

Guide from bluemoonbaz

Where's my payback

These questions come thick and fast at the end of each month so a simple way to find out is to opt in.

If you wish you can opt-in to receive a Points statement by email. These are also sent out around the 5th working day of each month and give you details of points awarded for the previous month and your total points.

To opt-in go to: My giffgaff > My Details > Contact permissions > Change. Tick in the box 'Give me info and offers about giffgaff' and then click 'Change'.

You should be able to see your payback here if it has been updated.

You can also check any activations in the link below

To choose how you would Like to Receive your Payback.

Also here's a little guide if your not sure what payback is

This will save you time and effort
Hope it helps

Message 5 of 13
by: dtuxcomp
on: 06/05/2016 | 21:10
@jade904 If you mean payback points, they are accrued thought participation in the forums be it offeringhelp to others or joining in with general discussions etc. also you can earn points by having people order points from your spread page or banner, the link for this is on your dashboard

This is also where you will find your points balance, you can opt to either donate your points to charity, have it paid into a paypal account, or take it as airtime. All of these are paid out twice a year. Hope this helps. Dave.
Smiley Happy Take my advice, I'm not using it | Dtuxcomp's Tips | Free Giffgaff SIM with £5 credit
Message 6 of 13
by: dtuxcomp
on: 06/05/2016 | 21:12
Typo, should have said ..........having people order SIMs from your spread page.......
Smiley Happy Take my advice, I'm not using it | Dtuxcomp's Tips | Free Giffgaff SIM with £5 credit
Message 7 of 13
by: pagal101
on: 06/05/2016 | 21:15
Go on "my payback" to see your payback
Message 8 of 13
by: saiqa85
on: 06/05/2016 | 21:24
They r given of you go in the forum or give sims out to friends n family
Message 9 of 13
by: jojobarker
on: 06/05/2016 | 21:27
I'm afraid you have to earn your points. Hand sims out, share your link on social network and spend time on the community page
Message 10 of 13