Knowledge Base

Poor internet

Started by: exmember-2018-356361
On: 31/08/2015 | 17:52
Replies: 30

Go to best answer
by: gteaz
on: 31/08/2015 | 18:18

Only thing I can help you with is
Wait over next 5 months see if it improves or goto another provider (as it's only giffgaff who has this issue so even moving to another o2 reseller provider will get best effort speeds)
Message 21 of 31
by: chiqui99
on: 31/08/2015 | 18:24 edited: 31/08/2015 | 18:25

kurtis5561 wrote:
"?If I want payback hunters then yes its helpful. Posting useless APN settings is no good."

I want folk who can help"

As stated, when asking others for help, a polite manner is always helpful. People who are genuinely interested in helping (not "payback hunters" ) will probably be more inclined to try to assist. Smiley Happy

Message 22 of 31
by: exmember-2018-356361
on: 31/08/2015 | 18:24
I have a 3 sim. The coverage is miles better
Message 23 of 31
by: dust786
on: 31/08/2015 | 23:00
hi there if you contact the agent they can help and solve the problem for you but they can take up to 24 hours or more to reply back
Message 24 of 31
by: alster7
on: 31/08/2015 | 23:05
You can't do anything with internet speed, only night time is better
Message 25 of 31
by: gteaz
on: 31/08/2015 | 23:15

Its OK they won't help as they just copy paste standard response witch is not the problem (normally) witch is a capacity issue at giffgaff end (not o2)
Message 26 of 31
by: mydrawer
on: 31/08/2015 | 23:19

I travel the country alot, and wouldn't consider using giffgaff for my data. I have a EE mifi, and tether to it from my phone when needed. o2 havent invested the money in the infrastructure that is needed, leaving a below par service which is too far behind, and no indication of the future 4g updates. Its generally poor, and I would either lower expectations or move to another network..

Message 27 of 31
by: butnyboy64
on: 01/09/2015 | 00:06
Strange how none of the above links work on my mobile.For a mobile company its pretty grim
Message 28 of 31
by: gteaz
on: 01/09/2015 | 13:43
Seems fine here
Message 29 of 31
by: paulwhite92
on: 01/09/2015 | 13:54
try and make sure that your ram is low by disabling some apps that might be running
Message 30 of 31