Knowledge Base

Porting issue

Started by: neils79079
On: 07/12/2018 | 13:41
Replies: 2

by: neils79079
on: 07/12/2018 | 13:41

Hi There,

I just ported my EE number in to Giff gaff, looks like its all set up. I can make out going calls, send and recieve texts but all incoming calls go straight to giff gaff voice mail. There is no credit on the sim but this should not affect incoming calls.

Can anyone help??



Message 1 of 3
by: bigjohnhall
on: 07/12/2018 | 13:48
Hi @neils79079 if the transfer is happening today it can take up to 9pm to complete. Restarting your phone occasionally can help
Get a free giffgaff Sim
Message 2 of 3
by: neils79079
on: 07/12/2018 | 15:01
thanks all working now
Message 3 of 3