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Prepaid phone problem

Started by: 1253629
On: 17/03/2018 | 05:29
Replies: 1
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by: 1253629
on: 17/03/2018 | 05:29
I paid for a set meal,but, status show accepted,where is my fee?it is not in my balance,what should i do?
Message 1 of 2
by: persco
on: 17/03/2018 | 05:34

liuzhe1993 wrote:

I paid for a set meal,but, status show accepted,where is my fee?it is not in my balance,what should i do?

Hi @1253629 Do you mean you bought a package/goodybag? I reckon you are using a translator?

 

Dial *100*7# for goodybag status from your phone and should tell you what you have in your package. 

 

A goodybag is a package that will give you a bundle of call minutes, texts and data for a month.

 

See this link for more http://community.giffgaff.com/t5/Using-giffgaff/Guide-to-goodybags-BlackBerry-Plans-and-gigabags/ta-...

Please do set BEST ANSWER for posts that help you. Get a free giffgaff Sim
Message 2 of 2