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Problems connecting to mobile data network

Started by: lauram79
On: 09/01/2012 | 13:08
Replies: 9
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by: lauram79
on: 09/01/2012 | 13:08

Hello,

 

I am never to giffgaff and have an iphone 4s which keep giving me the following error message 'Could not activate mobile data network. You are not subscribed to a mobile data service'.

 

I have topped up with a £10 goody bag which has unlimited data. How can I solve this problem?

 

Any help would be much appreciated.

Message 1 of 10 (316 Views)
1 ACCEPTED SOLUTION

Accepted Solutions
by: ijocky
on: 09/01/2012 | 13:10
Best Answer
Accepted by topic author lauram79
‎21-08-2015 01:01

Hi,

 

You have to change the setting on your iphone for giffgaff internet & MMS.  Here are the giffgaff setting for internet & MMS on an iphone on ios5.  For giffgaff settings Press SETTINGS, then GENERAL, then NETWORK, then MOBILE DATA NETWORK and enter the following settings:-

 

 

Mobile Data

 

APN   giffgaff.com

Username   giffgaff

Password   password

 

 

Visual Voicemail(just leave as is, giffgaff do not support visual voicemail)

 

 

MMS

 

APN   giffgaff.com

Username   giffgaff

Password   password

MMSC   http://mmsc-ac.mms.o2.co.uk:10021/mmsc

MMS Proxy   193.113.200.195:8080

Max message size   2097152

MMS UA Prof URL   (just leave blank) 

 

 

Do NOT press the 'Reset Settings' button once settings are input.

 

Once settings have been input you may have to turn your iphone off and on again.

 

Please ensure that 'MMS Messaging' button is set to ON. (Press Settings, then Messages).

 

Please also ensure that the 'Enable 3G' button and the 'Mobile Data' button are set to ON. (Pess Settings, then General, then Network).

 

Also note that Picture messages cost 16p and are not included in any goodybag.

 

The voicemail button will not work on an iphone with giffgaff, just dial 443 for voicemail.

 

ijocky.

Get a free giffgaff Sim
Message 4 of 10 (324 Views)
by: mitchell2010
on: 09/01/2012 | 13:09
see here - http://support.giffgaff.com/app/answers/detail/a_id/628
Smiley Very HappySmiley HappySmiley Very HappySmiley HappySmiley Very HappySmiley HappySmiley Very HappySmiley HappySmiley Very HappySmiley HappySmiley Very HappySmiley HappySmiley Very HappySmiley HappySmiley Very HappySmiley Happy

order a "hybrid" sim which can be used as a standard sim or can be pinched into a micro sim Smiley Happy
Message 2 of 10 (305 Views)
by: northernnoel
on: 09/01/2012 | 13:10

You'll need to add the apn settings for internet. More details here: http://support.giffgaff.com/app/answers/detail/a_id/628#Internet_Settings

Get a free giffgaff Sim
Message 3 of 10 (304 Views)
by: ijocky
on: 09/01/2012 | 13:10
Best Answer
Accepted by topic author lauram79
‎21-08-2015 01:01

Hi,

 

You have to change the setting on your iphone for giffgaff internet & MMS.  Here are the giffgaff setting for internet & MMS on an iphone on ios5.  For giffgaff settings Press SETTINGS, then GENERAL, then NETWORK, then MOBILE DATA NETWORK and enter the following settings:-

 

 

Mobile Data

 

APN   giffgaff.com

Username   giffgaff

Password   password

 

 

Visual Voicemail(just leave as is, giffgaff do not support visual voicemail)

 

 

MMS

 

APN   giffgaff.com

Username   giffgaff

Password   password

MMSC   http://mmsc-ac.mms.o2.co.uk:10021/mmsc

MMS Proxy   193.113.200.195:8080

Max message size   2097152

MMS UA Prof URL   (just leave blank) 

 

 

Do NOT press the 'Reset Settings' button once settings are input.

 

Once settings have been input you may have to turn your iphone off and on again.

 

Please ensure that 'MMS Messaging' button is set to ON. (Press Settings, then Messages).

 

Please also ensure that the 'Enable 3G' button and the 'Mobile Data' button are set to ON. (Pess Settings, then General, then Network).

 

Also note that Picture messages cost 16p and are not included in any goodybag.

 

The voicemail button will not work on an iphone with giffgaff, just dial 443 for voicemail.

 

ijocky.

Get a free giffgaff Sim
Message 4 of 10 (325 Views)
by: smudgerdavid
on: 09/01/2012 | 13:15
Connect phone on a wifi network open safari in address bar type. http://invalid.name/giffgaff
Then install
Photobucket
Message 5 of 10 (287 Views)
by: smudgerdavid
on: 09/01/2012 | 13:18
Oh and dial this on your phone

*5005*86*443#

And voicemail button works
Photobucket
Message 6 of 10 (281 Views)
by: sydbrazil1
on: 09/01/2012 | 13:19
http://support.giffgaff.com/app/answers/detail/a_id/628


Connect phone to Wifi & type link
ttp://invalid.name/giffgaff & install popup
Get a free Giffgaff Sim
Message 7 of 10 (276 Views)
by: daveyg
on: 09/01/2012 | 13:19

A Guide for iPhone 4/4S - http://bit.ly/giffgaffiphone4

Message 8 of 10 (275 Views)
by: lauram79
on: 09/01/2012 | 13:20

Thank you so much. I followed your instructions and that has solved my problem.

 

Many thanks Smiley Happy

Message 9 of 10 (273 Views)
by: bluemoonbaz
on: 09/01/2012 | 13:20
You need to add settings http://support.giffgaff.com/app/answers/detail/a_id/628
http://support.giffgaff.com/app/answers/detail/a_id/628#Internet_Settings
For a Free 3 in 1 sim with Free £5 on activation Click this link 
Message 10 of 10 (272 Views)