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Promises not kept

Started by: lloouu2013
On: 11/01/2019 | 02:48
Replies: 12
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by: lloouu2013
on: 11/01/2019 | 02:48

Hey guys if any one could reply back please would be great to get some answers thanks

 

First of all would like to say that giff gaff is promoting that if you order sim cards and get a friend to top up and activate the new sim card by the 31 st of January that they will recieve free £5 credit and I will receive free £5 worth of pay back points plus a free £10 credit on top 

 

My friend has received their free £5 but I havent received what I was promised my friend topped up today and I received my sim cards today so I don't understand I have co tacted giffgaff but no reply and would really appreciate you guys getting back to me thanks 

 

Oh BTW happy new year everyone 😄

Message 1 of 13
by: wreedie
on: 11/01/2019 | 03:28

@lloouu2013 wrote:

Hey guys if any one could reply back please would be great to get some answers thanks

 

First of all would like to say that giff gaff is promoting that if you order sim cards and get a friend to top up and activate the new sim card by the 31 st of January that they will recieve free £5 credit and I will receive free £5 worth of pay back points plus a free £10 credit on top 

 

My friend has received their free £5 but I havent received what I was promised my friend topped up today and I received my sim cards today so I don't understand I have co tacted giffgaff but no reply and would really appreciate you guys getting back to me thanks 

 

Oh BTW happy new year everyone 😄

@lloouu2013 If you are eligible for free credit, you usually get it within a few days of your affiliate SIM being activated. The payback points will be applied on your account around the 5th of next month when payback statements for January are updated. 

Get a free giffgaff Sim
Message 2 of 13
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by: natrichardson
on: 11/01/2019 | 05:51
It’s three days I believe when you get your credit that’s what I read with the email about the sim deal. I still haven’t received my sims so hopefully I get them in the mail soon!
Message 3 of 13
by: natty88
on: 11/01/2019 | 05:55

@lloouu2013 any Sims activated this month will get added to February's payback update around the 5th working day and paid out in June here's a few handy guides to payback and payback choices 

 

how to earn payback 

 

https://community.giffgaff.com/t5/Using-giffgaff/Guide-to-Payback-points/ta-p/3521553#section7 

 

payback choices https://giffgaff.com/profile/choose-payback-method 

 

As the bonus offer runs until end of month the bonus credit would be added next month hope that helps out

Get a free giffgaff Sim
Message 4 of 13
by: natrichardson
on: 11/01/2019 | 05:57
Your £10 will be in your Giffgaff account I’m three days as per email but the payback will also stay in your payback account until June I believe and you can have either that as PayPal cash or airtime credit you will be contacted and asked befor the date of what you want
Message 5 of 13
by: johnrooney80
on: 11/01/2019 | 06:52 edited: 11/01/2019 | 06:54

Please choose ur payback option here http://giffgaff.com/profile/payback

Next paid June. You'll receive soon ur free 10 airtime if eligible @lloouu2013

Message 6 of 13
by: bladerunner929
on: 11/01/2019 | 07:43

@lloouu2013 hi, the bonus £10 will be credited to your account a few days after your friend activates, as its a bonus payment they aren't automated in the same way. Your payback will show in your payback balance the month following the new activation, usually around the 7th of the month if not a little earlier. Payback is paid out twice a year June and December and you must claim how you wish to receive it 

Message 7 of 13
by: lloouu2013
on: 11/01/2019 | 12:32
OK thank you x
Message 8 of 13
by: lloouu2013
on: 11/01/2019 | 12:33
OK thank you
Message 9 of 13