Knowledge Base


Started by: chris66249
On: 28/01/2019 | 20:10
Replies: 5

by: chris66249
on: 28/01/2019 | 20:10

I want to watch a movie that's 18 and it won't allow me how can I change settings

Message 1 of 6
by: mrbergstrom1967
on: 28/01/2019 | 20:14
Good Evening @chris66249

Click on the link below as this will guide you through removing the adult content block.
Message 2 of 6
by: ghasimr
on: 28/01/2019 | 20:14

You need a driving license or passport to show you are over age to remove the age bar. Just see link below and follow and a agent will remove block.

Hope this help.
Message 3 of 6
by: natty88
on: 28/01/2019 | 20:15

@chris66249 you'll need a valid great Britain full/provisional driving licence or any machine readable passport as shown here to to lift adult content bars please follow this handy guide . . .


Without these it cannot be lifted sorry@

Get a free giffgaff Sim
Message 4 of 6
by: rebelyell
on: 28/01/2019 | 20:24
To lift the Adult restriction on giffgaff first you'll need to have either a UK driving licence or a machine readable passport.

Log in and and navigate to this page:

Scroll to the "Phone and call service settings" section, and "Allow adult content on phone"

Click on "Open"

Now select "I want to access adult content" and then press Save.

It displays the form you need to fill with your machine readable passport or UK driving licence details to prove you are 18 or over.

If you don't have either of these two documents then giffgaff won't let you lift the adult restriction.

You can enter you details here:

If you need more help there's information on this page:
Message 5 of 6
by: clikasarus
on: 28/01/2019 | 20:31

  @chris66249 Hi welcome to giffgaff and the community 


 •If you would like to remove the adult bar­ giffgaff follows strict industry regulations so you must provide either a Passport or F­ull/Provisional driving licence 


•Giffg­aff now accept ALL machine readable passp­orts and uk 🇬🇧 licences.


•It can take up to 24 hours for your adul­t bar to be removed (rebooting from time to time helps)


See the link below for a helpful guide ­⬇️


Adult Content Restriction


I hope this has been helpful for you 👍🏻

Get a free giffgaff Sim
Message 6 of 6