Knowledge Base

Rate setter approval link did not work

Started by: yehyak
On: 02/06/2016 | 18:19
Replies: 2

by: yehyak
on: 02/06/2016 | 18:19
I got the approval link from rate setter via email and the i went through the order process again, and it resulted in the same process and it says to wait to hear from rate setter within the next 24 hours again , what is happening? The link was useless
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by: smiler667
on: 02/06/2016 | 18:28
Hello @yehyak & welcome to the giffgaff Community

You should be able to go through the process once the loan has been accepted.. I suggest you Try clearing your browser cache and history or use another browser e.g Google Chrome, Mozilla Firefox, Safari and try again. If still no joy then i suggest you contact the RateSetter. Contact information for the RateSetter can be found here
Click to get free Nano/Micro/Standard sim with £5 credit
Message 2 of 3
by: lynda1962
on: 02/06/2016 | 18:31
@yehyak, hi there, please try using a different browser and empty cache then try again, if still having problems contact an agent they will help you with your inquiry

Agents can take upto 24 hours to reply but are normally quite quick.

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