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Re-occuring goody bag hasn't occured

Started by: paulnicholson
On: 07/01/2019 | 07:56
Replies: 3
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by: paulnicholson
on: 07/01/2019 | 07:56

My re-occuring goody bag should have commenced at midnight but is still saying “no data”

 

The only thing that has changed is my Credit Card details (new card issue) that I had previously logged on and amended. Any ideas ?

 

 

 

Message 1 of 4
by: natty88
on: 07/01/2019 | 08:08 edited: 07/01/2019 | 08:10

@paulnicholson when you changed card details did you click save my details via here http://giffgaff.com/profile/payment-details Then manually purchase goody bag here http://giffgaff.com/goodybags click the one needed add to your basket then click continue this will give the payment options page click on pay by credit card payment then click confirm my order once that's done goto your dashboard via here

http://giffgaff.com/dashboard/

 

And below goody bag will state why not set your goody bag to recur monthly so you don't need to worry click and follow instructions given

 

 If you did then please inquire with the agents here please 

 

https://support2.giffgaff.com/app/ask/Top-up-balances-and-goodybags/Credit-debit-card-or-PayPal-over...

 

 

Allow up to 24 hrs for replies although usual time frame is 3to5hrs 

 

agents work from 8am to 11pm daily 

 

the agents will reply via here 

 

https://giffgaff.com/support/questions

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Message 3 of 4
Highlighted
by: headcases
on: 07/01/2019 | 09:04
try restarting your phone

Dial *100*7# to check your plan
If I helped click ''solutions and kudos'' thanks

Sent from my iphone 6s
Message 4 of 4