I have received an e mail stating that my number will be relocated if i don't use the phone by 28th December. I have not used it since 29th July 2017 as I live in Australia and come to England once a year. I am in england in 2018 from 19th June. I would prefer to keep my phone number if possible. My wife has a similar e mail and i also have a third number which i use for data for my wifi device which is likely to expire before 28th December (don't know the date) Is there anything I can do rather than buy topups now (which i wont use ) to keep the situation for when i visit next year?
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Hi @burgum To keep your SIMs and giffgaff accounts active, please see here under "Your SIM or account has been inactive for too long" https://community.giffgaff.com/t5/Using-giffgaff/I-have-no-signal-why/ta-p/7435702#section2