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Recurring goodybag

Started by: leann63670
On: 08/12/2018 | 15:28
Replies: 3
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by: leann63670
on: 08/12/2018 | 15:28

Everymonth i have the goodybag set to renew and since ive been with giff gaff every month it never auto renews i have to do it myself, anyone have any idea as to why? Any help appreciated 

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by: jt_21
on: 08/12/2018 | 15:53

@leann63670 wrote:

Everymonth i have the goodybag set to renew and since ive been with giff gaff every month it never auto renews i have to do it myself, anyone have any idea as to why? Any help appreciated 

@leann63670 To have a goodybag to renew every month you MUST have a payment method attached to account (credit/debit card or PayPal) see

https://community.giffgaff.com/t5/Using-giffgaff/Recurring-goodybags-guide/ta-p/4753858 To set this up, note your must first PURCHASE a goodybag THEN set it to recurring, it will recur the same goodybag every month, should you wish to change it (say your needs change) read about the CHANGE/modify or CANCEL recurring goodybag part in the link given .... you have to give enough notice in order to do this. 

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