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Redeeming free 1gb

Started by: hayleylou91
On: 14/03/2018 | 12:28
Replies: 12
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by: hayleylou91
on: 14/03/2018 | 12:28

When i topped up about 2 weeks ago it said if i topped up anything over 10 pound i woupd get 1gb free internet when i run out how do i get that 1gb 

Message 1 of 13
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by: figment_uk
on: 14/03/2018 | 12:36

@hayleylou91

 

Everyone appears to be misleading you.  It was recently announced that this 1GB of extra data will be coming soon for goodybags in the £10-£18 price range. but the exact date has not yet been announced.  Once it is launched, anyone that has already bought two or more goodybags will get the extra 1GB straight away, anyone else will get it from their 3rd goodybag. 

 

Goodybags in the £10-£18 price range purchased on or after 22 February now have unlimited minutes for standard calls.

I do not work for giffgaff, so cannot check anything on your account. This is a public community - please do not post any personal info.
Message 9 of 13
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by: danhamman
on: 14/03/2018 | 12:28 edited: 14/03/2018 | 12:29

hayleylou91 wrote:

When i topped up about 2 weeks ago it said if i topped up anything over 10 pound i woupd get 1gb free internet when i run out how do i get that 1gb 

If goodybag bought from 22nd Feb onwards - it should have been automatically added

 

@hayleylou91

.:.
Message 2 of 13
by: hayleylou91
on: 14/03/2018 | 12:30
Yeah it was bought on the 24th but hasnt come on automatically
Message 3 of 13
by: danhamman
on: 14/03/2018 | 12:32

hayleylou91 wrote:

Yeah it was bought on the 24th but hasnt come on automatically

Should ook something like this:

small.png

 

You don't see it?

 

@hayleylou91

.:.
Message 4 of 13
by: jfc1951
on: 14/03/2018 | 12:32

@hayleylou91 are the rules not that the extra Gb only becomes available after the third goodybag purchase after 22 Feb?

 Weaseling out of things is important to learn.  It's what separates us from the animals ... except the weasel.  -  Homer Simpson

Message 5 of 13
by: danhamman
on: 14/03/2018 | 12:34

@jfc1951 is quite right:

"Once you’ve bought your first 3 goodybags we’ll simply boost your data by 1GB extra every month when you buy a £10, £12, £15 or £18 goodybag."

 

@hayleylou91

.:.
Message 6 of 13
by: hayleylou91
on: 14/03/2018 | 12:34
No i dont have that on mine
Message 7 of 13
by: jfc1951
on: 14/03/2018 | 12:36
The details are here

https://community.giffgaff.com/t5/Announcements/New-goodybag-improvements-Unlimited-minutes-and-extr...

 Weaseling out of things is important to learn.  It's what separates us from the animals ... except the weasel.  -  Homer Simpson

Message 8 of 13
by: figment_uk
on: 14/03/2018 | 12:36

@hayleylou91

 

Everyone appears to be misleading you.  It was recently announced that this 1GB of extra data will be coming soon for goodybags in the £10-£18 price range. but the exact date has not yet been announced.  Once it is launched, anyone that has already bought two or more goodybags will get the extra 1GB straight away, anyone else will get it from their 3rd goodybag. 

 

Goodybags in the £10-£18 price range purchased on or after 22 February now have unlimited minutes for standard calls.

I do not work for giffgaff, so cannot check anything on your account. This is a public community - please do not post any personal info.
Message 9 of 13
by: mcilwraith
on: 14/03/2018 | 12:37

are you logged into the correct account @hayleylou91

Message 10 of 13