A wee while back when there was the bother with the o2 top-ups and receiving the correct balance etc I recieved an email asking whether I wanted to receive my refund back in cash or as a charity donation, I chose cash and yet have heard nothing further. I woondered if anyone knows anything about this or what to do in order to recieve theirs.
Thanks for your help
The payment options were airtime credit added to your account or donation to charity.
Check your order history to see if you have an entry matching this (date might be slightly different)
Got a text today mentioning charity causes. I clicked the link and thought I was donating20.00 only to find I had topped my credit instead. I get auto goody bag every month, so if its possible I would like to have that 20 top up put in your charitable cause? If possible please?
Very generous indeed.
If your chose charity supports donations by SMS you can always donate all or part of your credit balance by sending a text message to them.
I've just been told giffgaff don't support donations by text: https://community.giffgaff.com/t5/Help-Support/Can-t-donate-to-comic-relief/td-p/23148295
That is because the OP in that thread was not using the correct message format to Comic Relief.
giffgaff have always supported 70xxx SMS numbers allowing donations to UK charities.