have a read at this very helpful thread.there is some good advice on how to deal with scams
My wife had identical messages sent to her phone from Remote Games Ltd. Nothing in her phone's history to indicate how this could have happened and she is 100% certain that she never signed up for any service like this. Not sure yet how much money has been taken. Phoned the 03300535843 and was told to email helpmanager<at> careformobile.com to ask for a refund. They didn't even try to tell me that my wife must have signed up by accident, but blamed 'technical difficulties'. I'd like to know how they got her number! Tried to explain that as it was their problem, it was reasonable to expect them to solve it! I propose to formulate a complaint to the Phone-paid Services Authority about this company, as they would appear to 'have form' in regard to these scams. It would help shut down these rip-off outfits if more of the victims complained to the regulator. I know the amounts involved are small, and I have every confidence that we will get a refund, but these companies need to be closed down. So please help by complaining!
Please make sure you complain to the regulator (psauthority.org.uk) about this company, even if you succeed in getting a refund from them. If they get enough complaints they will investigate.
Anyone with any doubts as to whether this company should be reported to the regulator might be interested to know that they were fined £70,000 with £15,000 costs back in February 2015 for similar offenses.
Maybe if enough people complain this time we can shut them down permanently.
If you have any problems with obtaining a refund or making your complaint feel free to contact me for help.
See this thread also https://community.giffgaff.com/t5/Help-Support/Received-Payforit-Charge-text-without-any-purchase/m-...
Much as I sympathise with your problem, I do not think that you can expect giffgaff to do anything.
How would they decide which numbers to bar? Who is the arbiter of good taste?
I do wonder if these people somehow get you to click on a box in an unrelated website and that is how it happens.