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Replacement sim card

Started by: blue_kt
On: 01/04/2018 | 21:15
Replies: 5
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by: blue_kt
on: 01/04/2018 | 21:15

I've had my phone checked and was recommended that I replace my sim. How do I request a new sim with the same number? Thanks 

Message 1 of 6
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by: lynda1962
on: 01/04/2018 | 21:17

@blue_kt, Hi there,  you can order another sim then do a sim swap you will keep your number and goodybags etc 👇 

 

https://giffgaff.com/orders/mgm
giffgaff sims are 3in1 will fit most phones 📱 just pop out the bit you need.
https://giffgaff.com/support/sim-and-number/change-your-sim

 

sim swaps can take anything from 30 minutes to 4 hours in rare cases upto 24 hours to fully activate just keep restarting your phone 📱 every now and then. 

 

You can buy sims from most shops and supermarkets cheap if you don't want to wait for the postie. 


Message 2 of 6
by: lynda1962
on: 01/04/2018 | 21:17

@blue_kt, Hi there,  you can order another sim then do a sim swap you will keep your number and goodybags etc 👇 

 

https://giffgaff.com/orders/mgm
giffgaff sims are 3in1 will fit most phones 📱 just pop out the bit you need.
https://giffgaff.com/support/sim-and-number/change-your-sim

 

sim swaps can take anything from 30 minutes to 4 hours in rare cases upto 24 hours to fully activate just keep restarting your phone 📱 every now and then. 

 

You can buy sims from most shops and supermarkets cheap if you don't want to wait for the postie. 


Message 2 of 6
by: sneaky007
on: 01/04/2018 | 21:18
Hi @blue_kt

You can order another SIM from your spread giffgaff link here https://giffgaff.com/spread OR if you already have one, Then, Great news!

The SIM you will now receive is a TRIO SIM(3 in 1) , Which consists of a Standard, Micro, Nano, A all in one sim) To form the Micro or Nano size SIM push out the middle of the SIM.

To keep your current mobile number, goodybags, airtime credit on your account, You will need to perform a SIM swap process,

When you perform the SIM swap It will transfer your current number and any active allowances e.g goodybag and/or airtime credit over to your NEW sim card.

This can usually take around 30 minutes but in rare cases 24 hours. During the process turn your phone off and then back on several times.

You can follow this http://community.giffgaff.com/t5/Using-giffgaff/What-is-SIM-Swap/ta-p/7320084 knowledge base link on performing the SIM swap or this https://www.youtube.com/watch?v=s1QoXIl6xEM YouTube video.

GET A FREE SIM WITH £5 AIRTIME CREDIT
Message 3 of 6
by: sha_shah1
on: 01/04/2018 | 22:30
hi there if you need new SIM order from here

https://giffgaff.com/orders/mgm

All newgiffgaff SIMs are 'trio' SIMs (Mini/Micro/Nano in one just push out the bit that you need to fit your phone) and are 4G/3G/2G compatable.

When it arrives, you will need to perform a simple SIMswap.

https://community.giffgaff.com/t5/Using-giffgaff/What-is-SIM-Swap/ta-p/7320084

SIMswap does not work between 21:30 and 04:30 each day.

Your current number and any goodybag / credit will transfer as part of the process.

Don't forget to back up any contacts on your SIM as these do not transfer as part of the process.
Get a free giffgaff Sim
Message 4 of 6
by: jeffreyg
on: 01/04/2018 | 22:54
Just request a new sim and perform a sim swap
Message 5 of 6
by: shabbas
on: 01/04/2018 | 22:58
Hi there
if you need new SIM order from here

https://giffgaff.com/orders/mgm

All newgiffgaff SIMs are 'trio' SIMs (Mini/Micro/Nano in one just push out the bit that you need to fit your phone) and are 4G/3G/2G compatable.

When it arrives, you will need to perform a simple SIMswap.

https://community.giffgaff.com/t5/Using-giffgaff/What-is-SIM-Swap/ta-p/7320084

SIMswap does not work between 21:30 and 04:30 each day.

Your current number and any goodybag / credit will transfer as part of the process.

Don't forget to back up any contacts on your SIM as these do not transfer as part of the process.
Message 6 of 6