@jackiesimpson1, hi there, you can order another sim then do a sim swap you will keep your number and goodybags etc 👇
sim swaps can take anything from 30 minutes to 4 hours in rare cases upto 24 hours to fully activate just keep restarting your phone 📱 every now and then.
You can buy sims from most shops and supermarkets cheap if you don't want to wait for the postie. 🎅
HI there @jackiesimpson1 - firstly check your current SIM and new giffgaff sims are 3 in 1 and the smaller SIMS just pop out the middle.............
giffgaff's triple SIMs are constructed so that you can pop out each of the smaller sized SIMs to fit the SIM slot for your phone. When you need to pop out a smaller SIM please do so carefully and slowly. It's best to press gently all around the SIM in a few circuits rather than trying to pop the SIM out in one go.
If you still need a replacement SIM you can order one here...
just order a new sim frpm your dashboard, press out the size you need and perform a sim swapto transfer number ,credit etc