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Reset password I can not click on the tab that giff gaff send me

Started by: stacysullivan
On: 02/06/2013 | 19:27
Replies: 3
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by: stacysullivan
on: 02/06/2013 | 19:27
I have reset my phone forgot my password to top up my phone I carnt get help I get the reset password thing sent to my email an I carnt click on the thing to reset I have even asked for new sim an that was ages ago an still no sim an no help to sort it
Message 1 of 4 (891 Views)
by: michaelhuk82
on: 02/06/2013 | 19:28

Click on the banner under post, try another browser 

If I have help and solve your issue don't forget to click it as a best answer & click for a kudos (the little orange star next to reply)
Get a free giffgaff Simhttp://giffgaff.com/orders/affiliate/michaelhuk82
Message 2 of 4 (884 Views)
by: sloz
on: 02/06/2013 | 19:32 edited: 02/06/2013 | 19:37
Can you copy the link and paste it into a different browser? Incidentally does the link start like this
http://giffgaff.com/support/renew-password?token= ( followed by a long series of digits)
Get a free giffgaff Sim
Message 3 of 4 (875 Views)
by: kevgaxx
on: 02/06/2013 | 19:38
Sometimes I've not been able to click on it, or even copy it to paste elsewhere. If so, try opening your email direct from within another browser. Can be a pain, but you can do it eventually.
Message 4 of 4 (865 Views)