Get Help
Community

Reset password request.

Started by: shatterproof
On: 09/11/2012 | 16:56
Replies: 7
Reply

by: shatterproof
on: 09/11/2012 | 16:56

Hi all, i have just received an email from giffgaff asking me to reset my password.

 

I dont belive it is from giffgaff as they have addressed me with a user name that is not mine.

 

Anybody else had this?

 

Here is the email:

 

Hi specky,

This is a lot less painful than locking yourself out of your house. Simply click the link below and you'll be whisked to a magic page where you can reset your password.

http://giffgaff.com/support/renew-password?token=e827ddea15dc7981cc608cceafd001dbcce8a604

This will reset the password for the member name: specky

Cheers
The giffgaff team

Handy links:

- Earn £5 payback next month, simply introduce your friend to giffgaff, order them a free giffgaff SIM here

- Is there a question you might be able to answer? Take a look here

- Check out the latest news and views from the gaffer here - To make sure you receive all of our lovely giffgaff emails, please add no_reply@giffgaff.com to your email address book.

- Follow us on twitter or become a giffgaff fan on Facebook

Just to re-assure you, we hate spam too. This email was sent to you because you have given giffgaff permission to contact you via this address. giffgaff may email you from time to time to let you know important information about your giffgaff account plus other giffgaff news. If you no longer want to receive emails, you can unsubscribe by updating your profile here.

We're serious about protecting your privacy, here privacy policy online.

 

Disclaimer: Information contained in this email may be privileged or confidential. If you are not the intended recipient of this email please contact the sender. Any views or opinions expressed are solely those of the author and do not necessarily represent the lovely people at giffgaff. Thanks, the giffgaff team - http://giffgaff.com giffgaff Limited

giffgaff Limited, (registered company number 04196996) 260 Bath Road, Slough, Berkshire SL1 4DX Registered in England and Wales

Message 1 of 8 (9,736 Views)
by: hcovell
on: 09/11/2012 | 16:57
hiya - it sounds like someone has requested a new password (cos they've forgotten theirs) however you have accidnetally received the email instead
In April 2016, I'm running the Plymouth Half Marathon to raise money for Breast Cancer Now, a charity that works to develop treatments and eventually find a cure for this terrible disease. I would be extremely grateful for any support to help me raise as much as I can: justgiving
Message 2 of 8 (9,732 Views)
by: s2b1
on: 09/11/2012 | 16:57

Looks like the Giffgaff gremlins are out again.

Not had it myself yet!

Hope this helps. If it does then please mark it as the solution, if it has just helped then click on my Kudos star on the left. Thanks.
Get a free giffgaff Sim
Message 3 of 8 (9,731 Views)
by: sam1128
on: 09/11/2012 | 16:58
Must be glitch mate ha happened in past ...


I would say just ignore it!
Get a free giffgaff Sim

Message 4 of 8 (9,726 Views)
by: sophie77955
on: 09/11/2012 | 16:58

GREMLINS MAYBE

Message 5 of 8 (9,725 Views)
by: falsetruth
on: 09/11/2012 | 16:59
Anyone can go online ask to reset your password you can even do same for me. Dont worry nothing amiss here.
Get a free giffgaff Sim

Message 6 of 8 (9,723 Views)
by: shatterproof
on: 09/11/2012 | 17:03

It still seems a bit strange as the word "specky" is part of a username i use to log in to another online account?





Message 7 of 8 (9,718 Views)
by: endorphin
on: 09/11/2012 | 17:04
Might be safest to ask an agent for help here http://support.giffgaff.com/app/ask
Get a free giffgaff SIM/microSIM/nanoSIM with free £5 credit
Message 8 of 8 (9,713 Views)