I brought a phone on 07 August 2018 but returned this on 28 August 2018 via Royal Mail Special delivery which was received and signed for on 29 August 2018, but I have heard nothing since and on my account, it still saying this has not been received. Can you advise please.
Just a thought, when you write on this forum the people who read it are fellow members of the forum as you are, we are not staff. Generally the 'Agents' dont read these threads.
So may I suggest you take up the suggestiuon above to contact the agents and remind them that you are owed moneys for far too long?