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SAMSUNG GALAXY ACE TURNED ITSELF OFF AND CANT GET BACK ON

Started by: jimmylaff2011
On: 05/07/2012 | 16:23
Replies: 14
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by: jimmylaff2011
on: 05/07/2012 | 16:23

Hi there

 

I was searching the web last night when my phone suddenly turned itself off.

 

Now I thought that maybe I hadn't charged it and it had just died on me but when i got home i plugged my charger in but cannot get the phone to turn back on.

 

I have tried the usual things like taking out the battery and wiping the connection points but to no avail.

 

Please help as I'm lost without a phone.

 

Cheers

 

Jimmy

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Accepted Solutions
by: autodriveuk
on: 05/07/2012 | 16:23
Best Answer
Accepted by hazel22 (former giff-staffer)
‎21-08-2015 01:01

google it to see if its a common fault and how to sort it!"Smiley Wink

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Kudos me or accept as solution if you're happy with my answer. ;-)
Message 2 of 15 (5,518 Views)
by: autodriveuk
on: 05/07/2012 | 16:23
Best Answer
Accepted by hazel22 (former giff-staffer)
‎21-08-2015 01:01

google it to see if its a common fault and how to sort it!"Smiley Wink

Get a free giffgaff Sim

Kudos me or accept as solution if you're happy with my answer. ;-)
Message 2 of 15 (5,519 Views)
by: u_ghafoor
on: 05/07/2012 | 16:24
Have u got another battery you can try?
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Message 3 of 15 (5,119 Views)
by: nathanc2000
on: 05/07/2012 | 16:25

google it

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Message 4 of 15 (5,114 Views)
by: steveg27
on: 05/07/2012 | 16:27

Does it get to the boot screen or does it not get that far?

 

You could also try turning it on with the charger plugged in but no battery (I had a new battery and the phone will not boot with the charger plugged in with that battery, for some reason).

 

I have also read that if you hold the power button down for thirty seconds the phone does a reset and boots. Not sure it is correct, but it cannot do any harm?

Message 5 of 15 (5,107 Views)
by: jimmylaff2011
on: 05/07/2012 | 16:28
looking for a bit more advice than "google it" mate, Done it already, no joy.
Message 6 of 15 (5,103 Views)
by: jimmylaff2011
on: 05/07/2012 | 16:29
No spare battery
Message 7 of 15 (5,102 Views)
by: silverfox55
on: 05/07/2012 | 16:33

jimmylaff2011 wrote:
No spare battery

It may have gone in to emergency mode.

 

Take the battery and sim card out and leave it that way for a while.

 

Then conect it to a charger (with the sim and battery still out) and try turning it on

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Message 8 of 15 (5,099 Views)
by: jimmylaff2011
on: 05/07/2012 | 16:39

Thank you mate, it's worth a try anyway. Will try when i get home.

Message 9 of 15 (5,093 Views)
by: allan1954
on: 05/07/2012 | 16:58
this problem i had with samsung galaxy mini 2.2 now phone updated to 2.3 sorted.
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Message 10 of 15 (5,086 Views)