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SIM SWAP DISABLED

Started by: makaveli20
On: 07/09/2012 | 15:17
Replies: 16
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by: makaveli20
on: 07/09/2012 | 15:17

orderd sim new sims for friends, followed instuctions to activate one sim and get this message??? any ideas

Message 1 of 17 (350 Views)
1 ACCEPTED SOLUTION

Accepted Solutions
by: as7861
on: 07/09/2012 | 15:18
Best Answer
Accepted by hazel22 (former giff-staffer)
‎21-08-2015 01:01

Try to log out of the account and login into friends account....... 

- Amer Get a free giffgaff Sim
Message 2 of 17 (378 Views)
by: as7861
on: 07/09/2012 | 15:18
Best Answer
Accepted by hazel22 (former giff-staffer)
‎21-08-2015 01:01

Try to log out of the account and login into friends account....... 

- Amer Get a free giffgaff Sim
Message 2 of 17 (379 Views)
by: ammer2012
on: 07/09/2012 | 15:18
Maybe you wernt allowed to take the sim out of his phone
Message 3 of 17 (343 Views)
by: lucy68
on: 07/09/2012 | 15:18

each sim needs its own account,

Get a free giffgaff Sim
Message 4 of 17 (340 Views)
by: paultheball
on: 07/09/2012 | 15:19
You need to activate it on a new account, not on
your existing account.
Each sim requires a seperate account.

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Message 5 of 17 (337 Views)
by: makaveli20
on: 07/09/2012 | 15:21
No, i have my own account and i was doing it for them by following instructions on the sim card. www.giffgaff.com/activate-sim.
Message 6 of 17 (330 Views)
by: morvin
on: 07/09/2012 | 15:22

makaveli20 wrote:
No, i have my own account and i was doing it for them by following instructions on the sim card. www.giffgaff.com/activate-sim.

You Must Log Out...Top Right Corner then Try again. hahaha

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Please give 'KUDOS' if you like my post. If my answer helped then please click 'Accept as Solution'
Message 7 of 17 (327 Views)
by: shafpatel
on: 07/09/2012 | 15:22
use another account
Message 8 of 17 (326 Views)
by: paultheball
on: 07/09/2012 | 15:23
Take as7861's advice and log in to their account
to try and activate it, if you are currently trying
from your own account, that could be why it is
not letting you.

Get a free giffgaff Sim
Message 9 of 17 (322 Views)
by: alexc33
on: 07/09/2012 | 15:28

This is the message you get when you try to add a second sim to an account. You can only have 1 sim per account. You will need to create a new account for the new sim and activate it on that.

Message 10 of 17 (318 Views)