Knowledge Base

SIM network unlock PIN?

Started by: wendysturman
On: 09/05/2016 | 12:44
Replies: 4

by: wendysturman
on: 09/05/2016 | 12:44

I've been using Samsung GT19305 for a couple of years on O2 - Giff Gaff.

I had it unlocked professionally and its been absolutely fine but today its gone "off network" and says  it wants a Sim Network unlock PIN- What can I do?

Message 1 of 5
by: dolphin1985
on: 09/05/2016 | 12:46
Sounds like your phone has gone into locked status, I would take it back to the shop you got it unlocked from and they should sort the issue out for you
Get a free giffgaff Sim
Message 2 of 5
by: swordfish23041989
on: 09/05/2016 | 12:47

That's strange, it's probably soft locked, so just connect it to the PC with the giffgaff SIM and see whether the PC recognizes it.

Once it does, unplug the phone from the PC, remove the SIM and put it back in. Then it should be fine.

If not, you'll need to take it to the nearest mobile store to get unlocked.

Heya Smiley Wink don't forget to mark a best answer if your issue is sorted on here!

Get a free giffgaff Sim
Message 3 of 5
by: wendysturman
on: 09/05/2016 | 13:23

thanks but haven't got a cable to connect to PC.

Message 4 of 5
by: wendysturman
on: 09/05/2016 | 16:19

thanks - they fixed it but couldn't understand why it happened.


They were good - no charge. - based in Ipswich

Message 5 of 5