Nice and easy
Please order a new SIM from:
All newgiffgaff SIMs are 'trio' SIMs (Mini/Micro/Nano in one just push out the bit that you need to fit your phone) and are 4G/3G/2G compatable.
When it arrives, you will need to perform a simple SIMswap.
SIMswap does not work between 21:30 and 04:30 each day.
Your current number and any goodybag / credit will transfer as part of the process.
Don't forget to back up any contacts on your SIM as these do not transfer as part of the process.
Hope that this helps you.
if you have activated a new card this means you have a new account.... as you can only have one sim per account..... so, you need to log back into your original account and do a sim swap.....
This great guide will help you out . . . . .https://community.giffgaff.com/t5/Using-giffgaff/What-is-SIM-Swap/ta-p/7320084 doing a sim swap will swap your original number that you want too keep, but you will have to use a new sim that hasnt been activated.... you can order one here........ Order a free SIM
A sim swap usually takes a few minutes to complete . . . . remember restart phone after the stated time . . if you need any other help please come back an let us Know here .
You can't use that card because it already has a number allocate. What you need to do is supply a new card, go to sim/sim swap on your dashboard, and enter its ID in the box. On the next page reject your old sim and your number and account will be transferred to the new sim. I suggest you burn off the credit on the sim you have started as you can't transfer it that way
Sorry, you cannot transfer number from 1 to another account. However, to have same number back all you need to perform a SIM swap: http://community.giffgaff.com/t5/Using-giffgaff/What-is-SIM-Swap/ta-p/7320084 with an inactive SIM card by logging onto your old account.
Please note that you can perform SIM swap only if not reported lost & stolen to giffgaff.