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Samsung 6 - no life left, completely blank, purchased in March 2017

Started by: kayae2468
On: 22/07/2017 | 12:18
Replies: 1
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by: kayae2468
on: 22/07/2017 | 12:18

Hi, my samsung 6 which I purchased on giffgaff marketplace in March 2017 has completely stopped working. Blank screen, tried putting in charger (though it was 94% charged) and nothing. There is no life to it at all, I haven't dropped it as it was working this morning and when I went to pick it up to go out I looked at it and the screen blank.

 Is the phone under a guarantee and if so how do I return etc thank you

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by: acetech
on: 22/07/2017 | 12:28
Hi

Yes, giffgaff phones are covered by a warranty, more details including when and how to return can be found here: https://community.giffgaff.com/t5/Solve-your-questions/How-to-return-a-faulty-phone/ta-p/17284481

All the best!
Get a free giffgaff Sim
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by: acetech
on: 22/07/2017 | 12:28
Hi

Yes, giffgaff phones are covered by a warranty, more details including when and how to return can be found here: https://community.giffgaff.com/t5/Solve-your-questions/How-to-return-a-faulty-phone/ta-p/17284481

All the best!
Get a free giffgaff Sim
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