I switched an 02 branded pay and go phone to GG about 6 months ago and all has been fine until yesterday morning
Now the phone cannot find the 02 network (it can find others). It is not the sim as I have swapped phones and the sim works fine in a different phone
Has 02 blocked the Galaxy Ace? I phoned 02 and they said I need to sort this out with GG
Thanks in advance for any help/suggestions
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Turns out to be an 02 mast outage. The three other phones in the house (all GG) are on the edge of just receiving a signal but the Galaxy Ace will not. Just take it half a mile down the road and it makes a connection so receiver strength varies a lot phone to phone.
GG Agent helped with this solution, so thanks!
have you checked to see if there are any network outages in your area? http://status.o2.co.uk
are you able to test the sim in a different handset?