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Samsung Galaxy S4 - Not Registered on Network

Started by: tomas_bell
On: 06/06/2013 | 15:13
Replies: 23
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by: tomas_bell
on: 06/06/2013 | 15:13

So my S4 arrived today and I took my giffgaff sim from my old iPhone 2g and stuck it in. When i try to make calls i get "Not Registered on Network".

 

Internet is working (its NOT using wifi). I followed some other posts about setting up the APN manually and I can browse, look at youtube etc.

I can see signal bars.

I can see an H icon with up/down arrows underneath it

When i goto into Settings -> Network Operators and Select "O2 - UK" it says "Registered On Network"

When i try and make a call i get "Not registered on Network"

 

Also i noticed theres a small pulldown screen when i touch the network icons at the top and it says "Emergancy Calls Only"

 

Dont know what else to do, please help !

Message 1 of 24 (15,317 Views)
by: pellegrini
on: 06/06/2013 | 15:14
Try reseating the sim card

Get a free giffgaff Sim
Message 2 of 24 (15,312 Views)
by: weeman
on: 06/06/2013 | 15:15

It sounds as if the phone is blocked.Where did you buy it from?

 

George

Message 3 of 24 (15,310 Views)
by: jumbo4
on: 06/06/2013 | 15:18
Message 4 of 24 (15,305 Views)
by: tomas_bell
on: 06/06/2013 | 15:22

I got the Phone from a Play.com reseller (MobileZone)

 

Ive tried re-seating the sim card and rebooting several times.

Message 5 of 24 (15,300 Views)
by: weeman
on: 06/06/2013 | 15:24

tomas_bell wrote:

I got the Phone from a Play.com reseller (MobileZone)

 

Ive tried re-seating the sim card and rebooting several times.


Is it possible to try another networks sim in the phone mate?

 

George

Message 6 of 24 (15,297 Views)
by: tomas_bell
on: 06/06/2013 | 15:32
I dont have a spare micro sim Smiley Sad
Message 7 of 24 (15,292 Views)
by: weeman
on: 06/06/2013 | 15:34

tomas_bell wrote:
I dont have a spare micro sim Smiley Sad

Could you not contact the seller on Play and tell them,see what they say?

 

George

Message 8 of 24 (15,288 Views)
by: bigdaveuk
on: 06/06/2013 | 15:35
Well its not locked on to another network as u can get on youtube on it. I say reset the sim even give it a wipe with dry cloth the reboot it
Get a free giffgaff Sim
Message 9 of 24 (15,286 Views)
by: thesmellyone
on: 06/06/2013 | 15:42

what happened when you set network to auto? does it detect the O2 one?

 

to see if it's locked go to a phone repair shop and ask them to put different sims in to find ones that work

Message 10 of 24 (15,281 Views)