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Samsung Galaxy S4 - Not Registered on Network

Started by: tomas_bell
On: 06/06/2013 | 15:13
Replies: 23
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by: thesmellyone
on: 06/06/2013 | 15:44

one other thing what's the current status in your area: 

http://status.o2.co.uk/

Message 11 of 24 (7,043 Views)
by: tomas_bell
on: 06/06/2013 | 15:48

Yep ive emailed the seller from Play, waiting to hear back.

 

I'll try giving the sim a wipe.

 

When i Set the Network Operator to "Auto" i see a "Registered on Network" message same as when i select "O2" manually BUT:

Instead of network bars at the top i have a Circle with a diagonal line through it (like a no-entry sign)

The mini display message says "No Service"

When i try and make a call it says "Mobile Network Not Available"

Message 12 of 24 (7,042 Views)
by: tomas_bell
on: 06/06/2013 | 15:50
There are no faults in my area according to O2's site
Message 13 of 24 (7,039 Views)
by: weeman
on: 06/06/2013 | 15:51

You could also try a factory reset as well mate,while you are at it.Assuming you just received it you wont have anything on it to lose yet.

 

George

Message 14 of 24 (7,037 Views)
by: thesmellyone
on: 06/06/2013 | 15:52

Can i assume your sim works? was it taken from a working phone?

Message 15 of 24 (7,036 Views)
by: tomas_bell
on: 06/06/2013 | 16:01

I'll try a factory reset

 

Yes the Sim works, i took it from my old phone which I was using earlier today. I might have damaged it when i Popped out the mico sim part however. I'll see if i can put it back together and check it still works in my old phone.

Message 16 of 24 (7,033 Views)
by: weeman
on: 06/06/2013 | 16:02

tomas_bell wrote:

I'll try a factory reset

 

Yes the Sim works, i took it from my old phone which I was using earlier today. I might have damaged it when i Popped out the mico sim part however. I'll see if i can put it back together and check it still works in my old phone.


I hope for your sake that is the problem mate....Good luck.

 

George

Message 17 of 24 (7,031 Views)
by: tomas_bell
on: 06/06/2013 | 16:24

No Joy Smiley Sad


The sim still works, tested it fine in my old phone.

Factory reset didnt work, same problems as before.

 

Im going to try and get hold of another sim card and test with that. The Play.com seller got in touch and asked me to send it back to him as it might be faulty. If i cant get it to work with another sim then I guess thats my last option Smiley Sad

 

Thanks to everyone for their help

Message 18 of 24 (7,024 Views)
by: weeman
on: 06/06/2013 | 16:27

tomas_bell wrote:

No Joy Smiley Sad


The sim still works, tested it fine in my old phone.

Factory reset didnt work, same problems as before.

 

Im going to try and get hold of another sim card and test with that. The Play.com seller got in touch and asked me to send it back to him as it might be faulty. If i cant get it to work with another sim then I guess thats my last option Smiley Sad

 

Thanks to everyone for their help


Thanks for letting us know mate....And good luck.

 

George

Message 19 of 24 (7,020 Views)
by: agentcz1
on: 09/02/2014 | 01:45

I'm challenging absolutly the same problem... It's because firmware 4.3 Smiley Sad( No any solution found out after 5 days hard job on internet. It;s not possible to downgrade to 4.2.2. Factory reset will not hepl... Plenty of people have the same problem...  Thank you very much Samsung.. My S4 is very expensive plastic toy!!  We need wait to new version of firmware Smiley Sad((( Until I started to use my 100 years old nokia.. Smiley Sad(  If somebody know solution please let me know...  thx Vall

Message 20 of 24 (4,797 Views)