Knowledge Base
Community

Scammed

Started by: baz69er100
On: 02/06/2018 | 06:44
Replies: 31
Reply

Go to best answer
Highlighted
by: muggles708
on: 12/01/2019 | 14:54

@robbo200 wrote:

Thanks for that information..
What I find with giff gaff there is personal customer service you can call..I do appreciate people like yourself that can help out and give information but still is nice to have someone to talk to..

Yes, the lack of a customer service line is a limitation, but helps keep running costs down. Victims of 'Payforit' scams on other networks (where there are Customer Service phone lines) face exactly the same disinterest as those on GiffGaff!  You can contact an agent about issues, and this gives you the advantage of having a written response. This can be useful if you want to pursue a complaint

 

Been scammed by 'Payforit'? Need independent advice? Payforit Faq for GiffGaff Customers
Support GiffGaff introducing two factor Authorisation for ‘Payforit’ https://labs.giffgaff.com/idea/16712363/require-2-factor-authentication-to-sign-up-for-payforit-tex...
Message 31 of 32
by: robbo200
on: 13/01/2019 | 23:24
Thank you very much for such a detailed bit of information..that's a great help and very sad that giff gaff does not value it members more by blocking this..thanks again
Message 32 of 32