Thanks for that information.. What I find with giff gaff there is personal customer service you can call..I do appreciate people like yourself that can help out and give information but still is nice to have someone to talk to..
Yes, the lack of a customer service line is a limitation, but helps keep running costs down. Victims of 'Payforit' scams on other networks (where there are Customer Service phone lines) face exactly the same disinterest as those on GiffGaff! You can contact an agent about issues, and this gives you the advantage of having a written response. This can be useful if you want to pursue a complaint