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Screen (panel) coming loose. Can I send it in for repair?

Started by: joeasis
On: 10/06/2015 | 16:30
Replies: 1
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by: joeasis
on: 10/06/2015 | 16:30 edited: 10/06/2015 | 16:33

Hi guys,

 

I'm hoping for some help regarding my Xperia Z3 which I prucashed from here.

 

It's not faulty, however the front panel / screen is coming loose. Worst case is that my phone just falls apart (literally), but obviously the loose panel is worrying me as dust and water may get it (no water damage yet) and considering that the Z3 touts waterproof features, this isn't good :/ I'm also unsure what effect this may have software wise.

 

The phone is pretty much in brilliant condition apart from this (in my eyes, glaring) issue.

 

Thanks for any help.

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by: gnans22
on: 10/06/2015 | 16:55
@joeasis

See if the issue is covered in returns section here http://community.giffgaff.com/t5/Solve-your-questions/Phone-Return-Instructions/ta-p/10441537

If it is less than 14 days old then you will also be covered with the distant selling standards through which you could return the phone.
Free SIM with £5 credit to UK in first class post
Free SIM with £5 to Worldwide

If my post helped, click on Kudos or set as Best Answer if your problem is solved Smiley Happy
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by: gnans22
on: 10/06/2015 | 16:55
@joeasis

See if the issue is covered in returns section here http://community.giffgaff.com/t5/Solve-your-questions/Phone-Return-Instructions/ta-p/10441537

If it is less than 14 days old then you will also be covered with the distant selling standards through which you could return the phone.
Free SIM with £5 credit to UK in first class post
Free SIM with £5 to Worldwide

If my post helped, click on Kudos or set as Best Answer if your problem is solved Smiley Happy
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