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Service loss and recovering data whilst transferring mobile number

Started by: gtcl
On: 19/01/2013 | 08:59
Replies: 11
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by: gtcl
on: 19/01/2013 | 08:59

Hello,

I'm considering switching over to giffgaff but I'd like to keep my mobile number. I'm concerned about the service loss during this procedure and was wondering if it is possible to recover the data that I will miss during this time period (i.e. can I recover the text messages that would be sent to me during this time, or would I never be able to know that they were sent/see these messages?)

Thank you very much!

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by: stanmullan23
on: 19/01/2013 | 09:06
Yes your number will still receive all messages even whilst ur doing a sim swap, but u might not get any missed calls show up, press kudo if I helped thanks
Message 4 of 12
by: johnferrari
on: 19/01/2013 | 09:01
You will lose service for a few hours read here for more info

Porting my number

http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/How-do-I-keep-my-mobile-number/ta-p/3521127
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Message 2 of 12
by: gtcl
on: 19/01/2013 | 09:04

Thank you very much for the quick response!

Yes I've read the article thank you. However I'd like to know more specifically if it's possible to recover the data lost during this time? For instance, the messages sent to me during service loss--would they 'spill over' into my phone once my number is active again after the service loss?

Thank you

Message 3 of 12
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by: stanmullan23
on: 19/01/2013 | 09:06
Yes your number will still receive all messages even whilst ur doing a sim swap, but u might not get any missed calls show up, press kudo if I helped thanks
Message 4 of 12
by: johnferrari
on: 19/01/2013 | 09:09
No problem to be honest I'm not 100% sure what will happen to those messages, but I think it's very likely that once your number is live on giff gaff you'll receive those messages.
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Message 5 of 12
by: gtcl
on: 19/01/2013 | 09:09

Thank you. Ok, so I will not 'lose' any messages, but I will not know if I have received any phone calls or not?

Very helpful, thank you.

Message 6 of 12
by: johnferrari
on: 19/01/2013 | 09:11
You're welcome Smiley Happy
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Message 7 of 12
by: bigdaveuk
on: 19/01/2013 | 09:20
yes you will oose service maybse for 24 hrs whilst the port is ging threwm could even take up tp 9pm tonight if you ported today
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Message 8 of 12
by: weeman
on: 19/01/2013 | 09:21

@bigdaveuk wrote:
yes you will oose service maybse for 24 hrs whilst the port is ging threwm could even take up tp 9pm tonight if you ported today

Number transfers don't take place at the weekend...Weekdays only.

 

George

Message 9 of 12