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Sim Card Registration Failed

Started by: kryptic247
On: 23/11/2011 | 12:44
Replies: 9
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by: kryptic247
on: 23/11/2011 | 12:44

I had this problem and have had to order a  replacement sim.

 

I have found Giffgaff agents are not particularly usefu.

 

I work in the industry and have some degree of technical knowledge as well as enough common sense to get by.

 

If there is an issue which requires any more than the above you will be dissappointed.

 

This was the cause of my problem - hope someone finds this useful.

 

O2 Network issue
Please be aware that O2 are currently experiencing technical issues which is affecting the UK as well as users abroad. Some customers will experience a message stating “sim registration failed” displayed on their handset or low/zero coverage. Other customers may experience dropping calls. O2 Network services are working on this but as yet we have not been advised of an ETA for resolving this issue.

Message 1 of 10
by: bigdave2010
on: 23/11/2011 | 12:46
Try it again later on this evening mate thers been some problems in the last few weeks
Message 2 of 10
by: jps123
on: 23/11/2011 | 12:47
thanks for giving us this information
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Message 3 of 10
by: sydbrazil2
on: 23/11/2011 | 12:48
Suggest you try again later
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Message 4 of 10
by: kryptic247
on: 23/11/2011 | 12:51

Too late for that mate, already barred my sim and ordered a replacement, have to wait with no incoming calls on my main line until the replacement arrives now.

 

Message 5 of 10
by: johnnylager
on: 23/11/2011 | 13:03

@kryptic247 wrote:

Too late for that mate, already barred my sim and ordered a replacement, have to wait with no incoming calls on my main line until the replacement arrives now.

 


there is a thread on this

 

http://community.giffgaff.com/t5/Service-Updates-Notice-board/Some-members-experiencing-loss-of-serv...

 

a reprovision of your sim would have sorted it

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Message 6 of 10
by: kryptic247
on: 23/11/2011 | 13:13

I've been without service since early yesterday morning.

 

I did a search and found nothing on the subject so I just assumed that my sim had gone faulty (unusual i know but it can happen) by the time I got any relevant information I had already barred my sim and ordered a replacement - I'm also being told that I have to wait for the replacement to arrive and they cant provision another giffgaff sim which I have in my posession with my mobile number.

 

This has been a complete disaster....

Message 7 of 10
by: noumanfiaz
on: 23/11/2011 | 13:15

MY SIM SHOWING ME REGISTRATION FAILED ?HOW LONG ITS GONA STRAT AGAIN

 

Message 8 of 10
by: johnnylager
on: 23/11/2011 | 13:16

@kryptic247 wrote:

 

This has been a complete disaster....


indeed it has, thanks o2!

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Message 9 of 10
by: johnnylager
on: 23/11/2011 | 13:17

@noumanfiaz wrote:

MY SIM SHOWING ME REGISTRATION FAILED ?HOW LONG ITS GONA STRAT AGAIN

 


look at that link i posted and PM an educator to get your sim reprovisioned

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Message 10 of 10