Sorry, I know there are many topics like that and all of them have support and answers but none of them actually helped me.
Basically, I got a replacement phone HTC One Mini 2 from vodafone and put in my SIM card and it asked for SIM network unlock PIN. So the guy in vodafone shop gave me a code, which didn't work and he said it was supposed to work. Then I went to another shop and they gave me the first code I used for my first phone (before I got the replacement one) and that didn't work either.
He told me to contact giffgaff and get the unlock code from them because it's not vodafones fault. Do you know how do I get that code?
Thank you so much!!! Its a nightmare.....
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Sadly, very poor advice from the numpty in the Vodfone shop.
The code request means that your phone is still locked to Vodafone and you need to contact them to get it unlocked (or try a decent localmobile phone shop).
Thank you for that but my phone model is not on that page (HTC One Mini 2), so I couldnt find any more information...
As I said you need to contact either Vodafone or a decent mobile phone shop to get your HTC One unlocked.
I've just checked eBay and here's some sellers who say they can unlock your phone for you -
I have no link to any of the sellers, so I'd advise checking their feedback before buying.
If you've paid vodafone for a code and it hasn't worked, I'd ask for your money back.
Hope that helps