Sim activated on unlocked phone but no signal or anything?

[#1]

When you say you purchased a goodybag prior to activating the sim, Do you mean you purchased a goodybag at the time you ordered the sim? 

Yes at same time. 

Do you have another unactivated giffgaff sim card? I only have the old one used over 6 months ago

[#2]

When you say you purchased a goodybag prior to activating the sim, Do you mean you purchased a goodybag at the time you ordered the sim? 

[#3]

Yes at same time. 

Do you have another unactivated giffgaff sim card? I only have the old one used over 6 months ago

[#4]

Hi @mundo78

Can you clarify you haven't tried simswap ( to OLD number, as if haven't used in 6months, your number will be recycled) and its a brand new activation. Did you use http://j.mp/activate_sim


Text NUMBER to 43430
See if you get a text bk with a number, if not, you should contact Agent if a reboot, and sim out/bk in doesn't help .
You received this text?

 An Agent can clarify if its an activation issue here 🔽🔽⏬🔽🔽

https://support2.giffgaff.com/app/ask/Getting-Started/Activating-my-SIM/form/

You'll find reply below within 24hrs 

🔷 http://giffgaff.com/support/questions

[#5]

I texted that number. Got nothing back. I used that activation page yes. I put details from new sim card. The new sim card is in the phone.

[#6]

I'm experiencing exactly the same issue as you have mundo78. I've tried all setting on the support page and different devices but still nothing. I have now contacted support and I guess will have to wait 24h and see. Very disappointing 

[#7]

I've also emailed an agent now with a link to this thread. Hopefully they can advise. 

Let me know what they say to u. 

[#8]

I've now done a sim swap with a new unactivated sim. Can see old number on dashboard. I will wait 24 hours. 

[#9]

Hi @mundo78 whilst you're waiting try swapping SIMs with another phone to see if there's a problem with your phone or the giffgaff SIM.