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Sim activation
on: 13/07/2018 | 00:05
As you have just activated then this takes upto 24 hours to complete however it can be sooner, so please wait a little longer and you will soon be up and running….please restart your phone every hour or so…
on: 13/07/2018 | 00:08
@shabeena1990
The SIM card usually activated within 30 minutes however, can take up to 24 hours during busy periods. You can check if your SIM has been activated by logging in to My giffgaff page here http://www.giffgaff.com/dashboard .
You should see your new giffgaff number , username and your airtime credit and/or goodybag. If you see these the SIM activation has completed.
You can also turn your phone off and on again periodically during the process. If the SIM is not activated after 24 hours contact a giffgaff agent so they can verify the status of the SIM activation.
To contact an giffgaff agent use this https://support2.giffgaff.com/app/ask/Getting-Started/Activating-my-SIM/form/ direct link
The giffgaff agent will try to get back to you as soon as possible however, during busy periods the agent may take up to 24 hours to answer your question.
The giffgaff agent replies can be found on your "Messages From Agents" box located on your "My Giffgaff" page or you can follow this https://giffgaff.com/support/questions direct link.
The SIM card usually activated within 30 minutes however, can take up to 24 hours during busy periods. You can check if your SIM has been activated by logging in to My giffgaff page here http://www.giffgaff.com/dashboard .
You should see your new giffgaff number , username and your airtime credit and/or goodybag. If you see these the SIM activation has completed.
You can also turn your phone off and on again periodically during the process. If the SIM is not activated after 24 hours contact a giffgaff agent so they can verify the status of the SIM activation.
To contact an giffgaff agent use this https://support2.giffgaff.com/app/ask/Getting-Started/Activating-my-SIM/form/ direct link
The giffgaff agent will try to get back to you as soon as possible however, during busy periods the agent may take up to 24 hours to answer your question.
The giffgaff agent replies can be found on your "Messages From Agents" box located on your "My Giffgaff" page or you can follow this https://giffgaff.com/support/questions direct link.
