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Sim swap giff gaff to giff gaff

Started by: beverley25
On: 24/04/2018 | 18:54
Replies: 6
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by: lynda1962
on: 24/04/2018 | 18:55

@beverley25, Hi there,  have you done a sim swap?  If so it can take anything from 30 minutes to 4 hours in rare cases upto 24 hours to fully activate just keep restarting your phone 📱 every now and then, you may lose signal 📶 whilst activating .


Message 2 of 7
by: beverley25
on: 24/04/2018 | 18:58
I don't want to active it I want my old number back
Message 3 of 7
by: calum1010
on: 24/04/2018 | 18:58

Hi  @beverley25,

 

you can order another sim then do a sim swap you will keep your number and goodybags etc 👇 

 

https://giffgaff.com/orders/mgm
giffgaff sims are 3in1 will fit most phones 📱 just pop out the bit you need. 
https://giffgaff.com/support/sim-and-number/change-your-sim

 

sim swaps can take anything from 30 minutes to 4 hours in rare cases upto 24 hours to fully activate just keep restarting your phone 📱 every now and then. 
 

You can buy sims from most shops and supermarkets cheap if you don't want to wait for the postie. 

 

Thanks

Message 4 of 7
by: simrun28
on: 24/04/2018 | 18:58
Hi there
Seems you have swapped your sim from old to new one. Dont worry just wait for the services to be up and running. In the meanwhile keep rebooting your phone off and on.... You should be back on soon giffgaffing.
Cheers!
Mark a best answer if your query is resolved Smiley Wink

Get a free giffgaff Sim
Message 5 of 7
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by: asimahj
on: 24/04/2018 | 21:07
Order another sim for yourself.
All SIMs now shipped by giffgaff are 3 in 1 made up of a Standard , Micro and Nano simply push out the the SIM you require
https://giffgaff.com/orders/mgm .

When the SIM arrives you will need to perform a SIM swap
please check out the guide below on how to perform a sim swap
http://community.giffgaff.com/t5/Using-giffgaff/What-is-SIM-Swap/ta-p/7320084
or you can follow this video demo
https://www.youtube.com/watch?v=s1QoXIl6xEM video demo.

The SIM swap process will transfer your current number and allowances i.e goodybag and/or airtime balance over to the new SIM.
The process should complete within 30 minutes but, during busy periods can take up to 24 hour
Message 7 of 7