I hope you are right. I thought they would de-activate the old one first, then activate the new one. May be I am mistaken. Does anyone know what the phone would say if an unactivated GG sim is inserted? The phone recognise the GG sim and has signal, but just won't work, i.e. it appears to work, but cannot call out.
If you are right about taking (12 hours or more !!), then I hope the sim swap has been registered but the swapping is not yet done. May be the technician has to leave early for a night out. You won't expect it cannot be done within 2.5 hours (7pm to 9:30pm) whe it says 10 minutes. Thanks,