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Started by: 01709817047
On: 07/01/2019 | 02:02
Replies: 1
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by: 01709817047
on: 07/01/2019 | 02:02

My friend as lost his phone with somebody and can't remember his email address or password can he get round It?

Message 1 of 2
by: wreedie
on: 07/01/2019 | 03:39

@01709817047 wrote:

My friend as lost his phone with somebody and can't remember his email address or password can he get round It?

@01709817047 The only way around it for him to contact the giffgaff agents at https://giffgaff.com/support/ask and ask them to help him regain access to his account so that he can report the phone and SIM as lost or stolen. He will need to provide the agents with some sort of proof that he is the owner of the account, and the phone. The agents usually respond to queries within a few but can take up to 24 hours during busy periods. 

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