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Slow Internet connection with samsung galaxy s4

Started by: timothy859
On: 07/05/2013 | 19:27
Replies: 6
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by: timothy859
on: 07/05/2013 | 19:27
My galaxy s4 3G Internet connection is running a bit slow at the moment. There are no problems with wifi though. Same problem occurs when all apps are closed. Is there a way to get round this?

Thank you!
Message 1 of 7 (4,788 Views)
by: rhort
on: 07/05/2013 | 19:27
You should probably check the service status in your area, which you can do from http://status.o2.co.uk/ by entering your postcode and clicking the 'Check' button. This should give you any local issues, including planned and emergency engineering work, as well as indicating what sort of signal strength you should expect, and the quality of mobile internet connection.

If you find that there are no issues reported in your area, try:

1. Turning your phone off, then wait five minutes, then turn your phone back on again, then wait five more minutes and try using it as normal (yeah, I know "Have you tried turning it off and on again?" but you'd be surprised how often this works)

2. A manual roam (which can often sort out general communication issues) - there's a handy guide for this at http://is.gd/manualroam
Message 2 of 7 (4,784 Views)
by: bengalknights
on: 07/05/2013 | 19:27
If its already connecting via hsdpa/hsdpa+ then unfortunatly not
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Message 3 of 7 (4,782 Views)
by: troglodyte
on: 07/05/2013 | 19:28

Hi, please check to see if there are any outages in the mobile network
http://community.giffgaff.com/t5/Service-Updates-Notice-board/Find-out-the-service-status-of-your-ar... And may be worth trying a restart of your phone!
And may be worth trying a manual roam For a link to this guide click below
http://is.gd/manualroam

Free sims are MICRO/standard and also now Nano too. you choose which one you need.

Message 4 of 7 (4,778 Views)
by: allan1954
on: 07/05/2013 | 19:29
o2 good or bad maybe all school children on there phone tablets etc this is why data slow happens to me.
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Message 5 of 7 (4,771 Views)
by: shipon786
on: 07/05/2013 | 19:29
check area signal status

http://status.o2.co.uk/

Try different web browser Smiley Happy
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by: antonio75
on: 07/05/2013 | 19:31
try removing sim for a few mins..... Also get the gg apn app off googleplay
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