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Smart tracker watch

Started by: cyeom28
On: 11/01/2019 | 19:19
Replies: 5
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by: cyeom28
on: 11/01/2019 | 19:19 edited: 11/01/2019 | 19:20

Hi all, my daughter has a smart tracker watch and I have a gift gaff sim. However, I cannot send text messages to her via my phone. The messages always state they’ve not been delivered. However, she can send texts to me. Not sure if anyone can help at all or whether I need to contact the smart watch provider? Many thanks 

Message 1 of 6
by: gvmhb
on: 11/01/2019 | 20:51 edited: 11/01/2019 | 20:56

Does her smart watch have a sim in it? If so which network, and what is the make of smart watch? 

Get a free giffgaff Sim
Message 2 of 6
by: johngould
on: 11/01/2019 | 21:08

Hi, @cyeom28

 

Usually these watches and trackers will only allow received texts and calls from numbers you program into them.

 

Have you entered your phone number into the watch settings as per the user manual? 

Message 3 of 6
by: cyeom28
on: 13/01/2019 | 11:38
It has a Giff gaff sim and the watch is a kequ smart watch vl2803
Message 4 of 6
by: cyeom28
on: 13/01/2019 | 11:38
And o2 network
Message 5 of 6
by: cyeom28
on: 13/01/2019 | 11:39
I have. When I first set the watch up, I was able to send texts but now it won’t allow me to.
Message 6 of 6