OK I finally decided to do the switch from T-Mobile to GG.
I got my phone unlocked and activated my SIM but had no money in my bank so I went and bought a £10 voucher.
My friend told me I can buy a voucher and then pay for the £10 goodybag that way so I did that and redeemed the voucher and here I had thought that I had the goodybag activated so I rang up my mate and text somebody realising it was taking from my balance (at this point I have £9.94)
Now I have no idea how to get the goodybag as I don't think I can buy it with 9.94 and even if I could I don't know how.
I don't want to top up another £5 just for 6p is there ANYTHING I can do to get the £10 goodybag without topping up again?
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Absolute brilliant community, I have asked an agent for 6p told them I will pay £1 on Paypal (not sure if they're allowed to take it but I hope so)
If there is anyway a member can credit me 6p I will happily pay you £1 on paypal or bank transfer haha
I suggest you throw yourself at the mercy of an agent.
Explain whet you did and why it went wrong.
Some of the agents are really nice and helpful and anderstaning also.