Knowledge Base

Still getting text problems to non Apple phones

Started by: mxbert
On: 07/12/2018 | 17:30
Replies: 1

by: mxbert
on: 07/12/2018 | 17:30

My data has returned to normal, I can make and recive calls but I am still having problems when texting all non Apple phones.

Either my messages are failing with the error message of Message Sending Failure or the message doesn't go through at all.

I have 'switche doff and back on again' Switched to Airplane mode, as advised, but still not working. I checked the network in my area and it all showes good. 

Can anyone else help please? 

Message 1 of 2
by: sloz
on: 07/12/2018 | 18:24
Hi, could you try a reset of network settings
(be aware this will erase your saved wifi passwords, it won't erase or affect anything else)
Go to
And click reset network settings
The phone will switch off and restart automatically in a few minutes
Get a free giffgaff Sim
Message 2 of 2