Knowledge Base


Started by: martina9595
On: 14/02/2019 | 06:11
Replies: 5

by: martina9595
on: 14/02/2019 | 06:11


I dont want giffgaff anymore how can i stopp it ???

Message 1 of 6
by: newcrazymember2018
on: 14/02/2019 | 06:16
Please remove payment details and make sure any reccuring goody bags or auto top ups are disabled, you have to fo this yourself on your profile.
Message 2 of 6
by: natty88
on: 14/02/2019 | 06:18

' @martina9595 two options 


1.if wanting to keep number and move to another uk network follow this guide sorry your leaving

 pac code


or call 43431 option two your Pac code 


this is valid for 30 days from requesting it 


it will show via here


also any credit you have won't move from giffgaff to another network its use or lose it 

it's non refundable sorry 


remember if you used credit cards for payments

 please switch of recurring payments and delete out your card details to make sure that no further money is taken via here  


profile payment details 


Or 2. Don't top up and after 6months SIM will be deactivated for lack of use 


Just remember if used recurring payments switch of and delete card details out here 

Get a free giffgaff Sim
Message 3 of 6
by: he22ie
on: 14/02/2019 | 07:06

Remove all payment details and turn off recur and top up  The sim will automatically die after six months  If you pac your number out it's identity will cease

Message 4 of 6
by: bentnose
on: 14/02/2019 | 08:13
hi@ martina9595
as giffgaff is a PAYG service just remove any card details from your profile
cancel any recurring top ups or goodybags if you have them and thats it
after 6 months without use sim will deactivate and the number lost
Get a free giffgaff Sim
Message 5 of 6
by: lewismith171
on: 14/02/2019 | 08:16
Remove any bank details you may have entered so no more payments can be taken and snap the sim in half if you do not wish to take the number with you, otherwise request a PAC code here
If you want to keep your number
Message 6 of 6