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Taking credit off sim that wasnt in phone at time

Started by: suasc1
On: 23/08/2016 | 10:50
Replies: 1
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by: suasc1
on: 23/08/2016 | 10:50
Got new iphone but everytime i put chip in it this is with active goodybag and it says i have no goodybag and took credit of my son sim that wasnt even in a phone at the time. So still stuck using old phone aswell and cant get
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by: figment_uk
on: 23/08/2016 | 10:54

suasc1 wrote:

Got new iphone but everytime i put chip in it this is with active goodybag and it says i have no goodybag and took credit of my son sim that wasnt even in a phone at the time. So still stuck using old phone aswell and cant get

It's impossible for charges for one SIM to be taken off the account of a different SIM.

 

With 'your' SIM in the phone, text the word 'MEMBERNAME' to 43430 - what does the reply say?

also:

 

Please dial *100# and fill in the blanks in this message:

  •  "Your giffgaff balance is £_ _ _"

 

Please dial *100*7# and fill in the blanks in this message:

  • "You have _ _ _ minutes left in your goodybag that expires on _ _ / _ _ / _ _"
I do not work for giffgaff, so cannot check anything on your account. This is a public community - please do not post any personal info.
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