Get Help
Community

Telephone number for help.

Started by: garryo67
On: 26/08/2012 | 13:17
Replies: 68
Reply

Go to solution
by: garryo67
on: 26/08/2012 | 13:17

Is there a UK telephone number I can use for "Help"?

Message 1 of 69 (64,886 Views)
1 ACCEPTED SOLUTION

Accepted Solutions
by: bobbyj_rfl
on: 26/08/2012 | 13:17
Best Answer
Accepted by topic author garryo67
‎21-08-2015 01:01
GiffGaff has no direct Customer Service number to call; all issues are dealt with online (this is one of the reasons they are able to offer such great airtime deals).

Your best option to try and have any problems resolved quickly is to post the details here on the forum, which gives you access to the combined total of knowledge and experience that our community members posses. Often you will find that you can have a solution within minutes.

You could also contact an agent http://giffgaff.com/rightnow/ask who should come back to you in 24 hours.
Message 2 of 69 (75,657 Views)
by: bobbyj_rfl
on: 26/08/2012 | 13:17
Best Answer
Accepted by topic author garryo67
‎21-08-2015 01:01
GiffGaff has no direct Customer Service number to call; all issues are dealt with online (this is one of the reasons they are able to offer such great airtime deals).

Your best option to try and have any problems resolved quickly is to post the details here on the forum, which gives you access to the combined total of knowledge and experience that our community members posses. Often you will find that you can have a solution within minutes.

You could also contact an agent http://giffgaff.com/rightnow/ask who should come back to you in 24 hours.
Message 2 of 69 (75,658 Views)
by: kingedward
on: 26/08/2012 | 13:17
No telephone number sorry.
The Music Thread
Message 3 of 69 (64,872 Views)
by: thewww
on: 26/08/2012 | 13:18

No sorry all the customer service on giffgaff is online

Message 4 of 69 (64,869 Views)
by: miden23
on: 26/08/2012 | 13:18
Giffgaff dont have call centres, you can use this forum or ask an agent for account related enquiries.
Get a free giffgaff Sim
Message 5 of 69 (64,867 Views)
by: allan1954
on: 26/08/2012 | 13:19
All help online only.
Get a free giffgaff Sim
Message 6 of 69 (64,865 Views)
by: giffgaff_rocks
on: 26/08/2012 | 13:20
at the moment GG has only Agents that can help you out. They might add phone support in the future though.
Message 7 of 69 (64,859 Views)
by: think_of_tomoro
on: 26/08/2012 | 13:24
It depends what you mean as help.

In terms of giffgaff having a help number, there isnt one. Instead you can use the community (here) or ask an agent (for account realted issues). With out help lines for customers to use giffgaff doesnt need call centres or to employ people to answer phones, therefore the prices are cheaper for us Smiley Happy
Message 8 of 69 (64,850 Views)
by: aurangzeb58
on: 26/08/2012 | 13:26
Hey my giffgaff sim card is not working and my phone is not accepting it. I have 15 pound top-up how can i tranfer it on another sim card
Message 9 of 69 (65,009 Views)
by: danthescan
on: 26/08/2012 | 13:27

If you have a Problem and need Help then why not start here and tell us whats wrong and we may be able to help you fix the problem

Visiting the UK and need a giffgaff sim sent to you before you arrive ?

http://simabroad.wufoo.com/forms/contact-
form/


Message 10 of 69 (65,006 Views)