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Started by: ajs1966
On: 02/11/2017 | 11:02
Replies: 2
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by: ajs1966
on: 02/11/2017 | 11:02

Hi all help needed

when I send a text message the person whom it is too cannot see my mobile number it comes up as an email address. What do I need to do to change this, I have an iPhone 5s

thanks in advance 

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by: csaxton
on: 02/11/2017 | 17:34
@ajs1966 Do you have iMessage on? If so, check the send and receive details. There should be a section for “start new messages from”. Remove the tick from your email address if it’s there and that should solve it.
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by: harrrrrry
on: 02/11/2017 | 14:13

@ajs1966

 

Do you have any apps on the phone that might be sending your texts as emails rather than as SMS ?

 

Or, perhaps, could be adding your email address like a signature, causing your recipients to think it's an email and not look for the detail header where the phone number should appear.

 

Get a free giffgaff Sim

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by: csaxton
on: 02/11/2017 | 17:34
@ajs1966 Do you have iMessage on? If so, check the send and receive details. There should be a section for “start new messages from”. Remove the tick from your email address if it’s there and that should solve it.
Message 3 of 3