Took money out money out my bank twice

[#1]

Topped up my phone and took money out my bank twice 

[#2]

contact an agent on this link about a refund

https://support2.giffgaff.com/app/ask/Top-up-balances-and-goodybags/Cancelling-a-goodybag-or-top-up-...

for replies from agents
https://giffgaff.com/support/questions

[#3]

@reece11356

Thats easily sorted by asking an agent to refund you.... fill out this form and send it.... 

https://support2.giffgaff.com/app/ask/Top-up-balances-and-goodybags/Cancelling-a-goodybag-or-top-up-...

 When an agent has replied you will see all replies in the "Messages From Agents" box that can be found at the bottom of your "My giffgaff" page, you can access the page by clicking here….

 https://giffgaff.com/support/questions 

[#4]

Hi there @reece11356

Sorry about that😕

Please speak to an agent who can access your account. You can contact an agent here. They may take upto 24 hours to reply. www.giffgaff.com/support/ask
Any replies from a giffgaff agent can be found “Messages From Agents" box located on your "My Giffgaff" page, or the page can be accessed by following this https://giffgaff.com/support/questions

[#5]

please contact an agent on this link about a refund. we do not have access to your account

https://support2.giffgaff.com/app/ask/Top-up-balances-and-goodybags/Cancelling-a-goodybag-or-top-up-...

[#6]

Hi @ You will need to contact agent online for refund
https://support2.giffgaff.com/app/ask/Top-up-balances-and-goodybags/Cancelling-a-goodybag-or-top-up-...

Agent will respond here
https://giffgaff.com/support/questions