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Top-up Question

Started by: uzair17raza
On: 23/11/2011 | 11:59
Replies: 14
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by: uzair17raza
on: 23/11/2011 | 11:59

 

Hey guys,

 

I just got to UK a few weeks ago and i purchased the SIM, i don't know much about how the top-up system works but i have bought top up for 10 pounds yesterday night. Now, how do i get my code to put in and use my credit ? Is it being delieverd to my house ?

Message 1 of 15
by: demi7795
on: 23/11/2011 | 12:01

says redeem a voucher,clic numbers in,then after that if you want goodybag buy one or if you use phone it will come out of your 10 pound credit

Message 2 of 15
by: alweb
on: 23/11/2011 | 12:01 edited: 23/11/2011 | 12:02

you go to your my giffgaff page then on the right hand side there is a box called redeem a voucher you put the code in there

Get a free giffgaff Sim
Message 3 of 15
by: rayhoo
on: 23/11/2011 | 12:03

@uzair17raza wrote:

 

Hey guys,

 

I just got to UK a few weeks ago and i purchased the SIM, i don't know much about how the top-up system works but i have bought top up for 10 pounds yesterday night. Now, how do i get my code to put in and use my credit ? Is it being delieverd to my house ?


Take a look here, see if it help you:

http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/Before-you-activate-your-Sim/td-p/2095847

Message 5 of 15
by: slamboom
on: 23/11/2011 | 12:03
If you bought a topup voucher you can redeem it here https://giffgaff.com/buy/redeem
Get a free giffgaff Sim
Message 6 of 15
by: uzair17raza
on: 23/11/2011 | 12:05

 

I'm still not clear, what i meant was, i got the SIM yesterday for free then i needed to top it up so i purchased the goody bag online for 10 pounds and now i dont where to get the code from. On my payment history it says delieverd..so i ll be getting my top up on the mail right ?

Message 7 of 15
by: bonusball
on: 23/11/2011 | 12:09

That just means your payment as gone through.

 

Dial *100# for your airtime/credit balance

Dial *100*7# for your goodybag minutes balance


Message 8 of 15
by: uzair17raza
on: 23/11/2011 | 12:13

 

This is so strange, i have bougt 10 pounds that order is confirmed in my payment history but my account still shows 0.00 pounds on the internet and on my phone. How long do i have to wait till i get my credit ?

Message 9 of 15
by: uzair17raza
on: 23/11/2011 | 12:14

 

This is so strange, i have bougt 10 pounds of top up that order is confirmed in my payment history but my account still shows 0.00 pounds on the internet and on my phone. How long do i have to wait till i get my credit ?

Message 10 of 15