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Top up another giffgaff number

Started by: laurenjamarah
On: 10/10/2015 | 09:09
Replies: 7
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by: laurenjamarah
on: 10/10/2015 | 09:09
I topped up 20 pound but i wanted to top up another giffgaff number but it has topped up my giffgaff number how do i change it to a different number
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by: gnans22
on: 10/10/2015 | 09:46
@laurenjamarah

To top-up the other number you should use this link https://giffgaff.com/buy/another-number

Unfortunately credit cannot be transferred between accounts. You can however try to check with an agent here https://giffgaff.com/support/ask/cant_topup_airtime
Free SIM with £5 credit to UK in first class post
Free SIM with £5 to Worldwide

If my post helped, click on Kudos or set as Best Answer if your problem is solved Smiley Happy
Message 4 of 8
by: 147brian21573
on: 10/10/2015 | 09:11
Unfortunately you cannot transfer credit or top ups to another number
Message 2 of 8
by: anu2222
on: 10/10/2015 | 09:38
Once topped up these are not transferable sorry
Get a free giffgaff Sim
Message 3 of 8
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by: gnans22
on: 10/10/2015 | 09:46
@laurenjamarah

To top-up the other number you should use this link https://giffgaff.com/buy/another-number

Unfortunately credit cannot be transferred between accounts. You can however try to check with an agent here https://giffgaff.com/support/ask/cant_topup_airtime
Free SIM with £5 credit to UK in first class post
Free SIM with £5 to Worldwide

If my post helped, click on Kudos or set as Best Answer if your problem is solved Smiley Happy
Message 4 of 8
by: davidvarley
on: 10/10/2015 | 09:57
Next time you want to top up another giffgaff phone go to top up another giffgaff phone section and type in other giffgaff number and make sure that you double check to make sure you have not accidently put in your own number then click on top up then the other giffgaff phone will be topped up. If you contact administrators and let them no you arduously topped up the wrong number they might be able to refund your money back. As long as you contract them straight away after advising otherwise they will not be able to do anything.
Message 5 of 8
by: laurenjamarah
on: 10/10/2015 | 11:17
How do you contact administrators
Message 6 of 8
by: chezdimwic
on: 02/10/2016 | 16:02

The top up another giffgaff number seems to be unavailable anymore, or if they have moved it, they have moved it to where I cannot find it.

Would some one answer the question of, have they discontinued this service, because the reason my family is on giffgaff is that I can top up all the phones every month and if this is unavailable anymore I need to change providers.

Message 7 of 8
by: david_mundy
on: 09/11/2016 | 19:03

Where can I find this on the giffgaff home page? I have topped up my son's phone a number of times, but something has changed and I can't find the "top-up another number" option on either my work PC or my home PC.  I have no problem finding it on my phone.  Thanks

Message 8 of 8