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Top up expired
on: 06/08/2015 | 19:11
Hi,
Airtime Credits never expires until your sim is active only Goodybag expires after 30 days.
Cheers
Airtime Credits never expires until your sim is active only Goodybag expires after 30 days.
Cheers
on: 06/08/2015 | 19:11
It doesn't ever expire.
It only ever gets used, unless you let your sim go inactive?
It only ever gets used, unless you let your sim go inactive?
on: 06/08/2015 | 19:13
Hi @amberina
Airtime credit never expires on the account only when you make use of it. How long has it been since you used the giffgaff SIM? To keep your giffgaff sim active you'll need to do at least one of the following once every six months:
1. Make a least one call, SMS or MMS to another number (for technical reasons, emergency calls (i.e. 999/112) and SMSes/calls to giffgaff services (i.e. 2020, 43430) do not apply)
2. Make at least one connection to the internet
3. Recieve at least 4 calls of more than 10 seconds
4. Make a least one topup/purchase (credit or goodybag)
5. Receive Payback points (for recruiting new members or participating in the community)
Airtime credit never expires on the account only when you make use of it. How long has it been since you used the giffgaff SIM? To keep your giffgaff sim active you'll need to do at least one of the following once every six months:
1. Make a least one call, SMS or MMS to another number (for technical reasons, emergency calls (i.e. 999/112) and SMSes/calls to giffgaff services (i.e. 2020, 43430) do not apply)
2. Make at least one connection to the internet
3. Recieve at least 4 calls of more than 10 seconds
4. Make a least one topup/purchase (credit or goodybag)
5. Receive Payback points (for recruiting new members or participating in the community)
